Privacy Policy

Last updated: 20 March 2026

Frequent Flyer Pro ("the Extension", "we", "us") is a Chrome browser extension that helps users track Qantas flight prices and calculate rebooking savings. We are committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights.

1. Data We Collect

Data you provide:

• Google account information — when you sign in with Google, we receive your name, email address, and profile picture to identify your account.
• Booking details — flight routes, dates, cabin class, fare type, and price paid that you manually enter or import via PDF.
• Preferences — your travel preferences, alert thresholds, and AI assistant settings.

Data collected automatically:

• Price data — when the extension checks Qantas flight prices (either manually or via the daily auto-check), it records fare prices for your tracked routes.
• Qantas account data — when you visit your Qantas My Account, Status Activity, or Points Activity pages, the extension passively reads publicly visible information (status credits, points balance, tier status) from the page. We do not access your Qantas login credentials.
• Page screenshots — when you use the AI assistant, a screenshot of the current Qantas page may be sent to the AI service to provide visual context. Screenshots are processed in real time and are not stored.

2. How We Use Your Data

• Price tracking and rebook calculations — your booking and price data is used to calculate potential savings from cancelling and rebooking flights.
• Cloud sync — bookings, preferences, and price history are synced to Google Cloud Firestore so your data is available across devices. Data is associated with your Google account.
• AI assistant — your booking data, preferences, and page context are sent to Anthropic's Claude API (via our Cloud Function proxy) to generate personalised fare advice. We do not send your Google credentials or Qantas login details to the AI.
• Leaderboard — if you join leagues, your savings statistics and callsign are shared with other league members. Participation is voluntary.

3. Data Storage and Security

• Cloud data is stored in Google Cloud Firestore under the Firebase project frequent-flyer-assistant, hosted in the Australia region.
• Local data is stored in Chrome's chrome.storage.local on your device.
• All data in transit is encrypted via HTTPS/TLS.
• AI API keys are stored in Firebase Secret Manager and are never exposed to the client.
• Firestore security rules ensure users can only read and write their own data.

4. Third-Party Services

• Google Firebase — authentication, database, and hosting. Subject to Firebase Terms of Service.
• Anthropic (Claude API) — AI assistant responses. Your conversation data is processed under Anthropic's privacy policy. We use the API tier which does not train on user inputs.

5. What We Do Not Collect

• Qantas login credentials (username or password)
• Payment or credit card information
• Browsing history outside of qantas.com
• Data from any website other than www.qantas.com and book.qantas.com

6. Data Retention

Your data is retained in Firestore for as long as your account exists. Price history older than 12 months may be pruned automatically. You can delete your account and all associated data at any time by signing out and requesting deletion via email.

7. Your Rights

• Access — you can view all your stored data in the extension's dashboard.
• Deletion — you can delete individual bookings from the extension. To delete all data, contact us at privacy@frequentflyerpro.com.
• Portability — your booking and price history data can be exported from the extension.
• Opt out — you can uninstall the extension at any time to stop all data collection.

8. Children's Privacy

Frequent Flyer Pro is not directed at children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via the extension's changelog. Continued use of the extension after changes constitutes acceptance of the updated policy.

10. Contact

For privacy-related questions or data deletion requests, contact us at privacy@frequentflyerpro.com.